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El Senor De Los Carros Auto Repair is listed as a Auto Repair Shop serving Rogers, Arkansas. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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They lied about the quote over the phone and told us 10 minutes before the bank closed on a Friday that they needed Cash for the repair. We get the car back the check engine light is still on. We have taken it back twice and the light is still on. They told us to come back twice after telling us a different time over the phone. And when we paid for what he said we owed, he tried to get an extra $200 from us. I do not recommended this place.
Luis and Wilmer were both super knowledgeable and genuine. I brought in an aftermarket cold air intake and even without instructions they were able to fit it just fine. Will definitely be coming back!
They lie to your face about the quote and what was discussed. My wife and me specifically asked that wheel hub assembly be fixed for both passenger and driver side and they agreed for 350 over the phone not once but multiple times. Also, the quote was for wheel hub assembly but they replaced only the wheel bearing and they charged 112 for the bearing and I’m pretty sure it doesnt cost that much. I asked them the reason for changing only the bearing and not the entire assembly as they had informed me, they said that my vehicle doesnt provide the entire hub assembly part which i am not aware of nor did i want to argue about it. After replacing... They lie to your face about the quote and what was discussed. My wife and me specifically asked that wheel hub assembly be fixed for both passenger and driver side and they agreed for 350 over the phone not once but multiple times. Also, the quote was for wheel hub assembly but they replaced only the wheel bearing and they charged 112 for the bearing and I’m pretty sure it doesnt cost that much. I asked them the reason for changing only the bearing and not the entire assembly as they had informed me, they said that my vehicle doesnt provide the entire hub assembly part which i am not aware of nor did i want to argue about it. After replacing the bearing the owner came and said that he has fixed only passenger side and would cost 120$ extra for the driver side. They started saying that we had only asked for the passenger side replacement and not both sides. I showed him his original quote which was for 300 mind you for both the sides, but he started blabbering something else together about it. I ended up paying 420 since i didnt want the headache of going back and forth with them. Never doing business with them
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