Brian Killeen
Warning: Do Not Use This Company This company lost our rug for weeks, refused to respond to our many emails and calls, then once they did respond - they failed to show up at all at the appointed time. When they showed up at the second appointed time (4 days later), they insisted that they were there to collect our rug (instead of delivering a cleaned rug after weeks and weeks). They finally figured their side out and returned later that day with a rug that smelled unpleasant and requiring us to vacuum up obvious dirt and debris. Cherry on top was that the staff insisted in a tip from us. Tip: Get yourselves together and stop losing your customers' rugs! Maybe do a better job cleaning the rugs? Do not use this company.
