Doors West

Garage door springs broke yesterday in the afternoon, called Doors West, which was highly recommended on NextDoor app for my area, and was told they can have a tech come out next day at 9am. Scott showed up, on time, and got right to work. He was fast and efficient, and the price is right. My door is so quiet, forgot how pleasant sounding it can be when it's working properly. I will recommend these guys to everyone, thanks for doing such an awesome job.

This company was the second company we called. The lady who answered the phone was really pleasant. We got an appointment for two days hence. The guy who came out (Scott) was prompt, and he clearly knew what he was doing. He was fast, efficient, and he had a great sense of humor. :-) We had two torsion springs replaced, we had the sprocket that drives the chain replaced (something the first company we called said couldn't be done!), and we had the outdoor pad reprogrammed (and Scott showed us how to do that ourselves). Plus, Scott lubricated the door's hinges. Our garage door practically purrs now. It's much more quiet than it was before, it closes more tightly than it ever did, the light on the box works (Scott tightened the bulb LOL), and .... THE PRICE WAS LESS THAN HALF OF WHAT THE OTHER COMPANY HAD QUOTED! Seriously. Doors West charged $433, and the other guys wanted almost $900. The other guys said the sprocket couldn't be replaced, that they'd have to replace the whole opener, but Doors West said they replace those sprockets all the time because it's a common part that wears out. I am very pleased with this company. It was a good experience from start to finish.