Carol Wennerstrom
To fix my dishwasher would cost $743. Not even 6 years old. Too bad Doc’s does not tell you nobody fixes appliances anymore before taking your $100.
Doc's Appliance Service offers dryer repair, washer repair, appliance repair, and dishwasher repair in Utica.
Doc's Appliance Service offers dryer repair, washer repair, appliance repair, and dishwasher repair in Utica.
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5 public reviews
To fix my dishwasher would cost $743. Not even 6 years old. Too bad Doc’s does not tell you nobody fixes appliances anymore before taking your $100.
Scheduled a service call for Samsung front load washer needing service. I suspected it would be the bearings due to the noise. The tech arrived spun the drum and said and I quote "the bearings are bad you need new washer" no tools no investigating. I asked are you sure there is no fixing it, he said sure if you want to pay 2500-3000 for the repair you would be looking at 2 men for about 6 plus hours.... That will be 105.00 for the 2 minutes I was at your house... Complete scam.... I did some digging and found the following: "The national average cost to replace Samsung front-load washer bearings generally ranges from $150 to $600+, with most homeowners paying between $200 and $400 for parts and labor. The high cost is due to the intensive labor required to dismantle the unit, which can take 2–4 hours. Parts alone usually cost between $50 and $150, with labor making up the rest."
Our dishwasher stopped working and we called this appliance repair company. The technician, James, was very knowledgeable and honest about the issue. He clearly explained what was wrong and what our options were. The service call fee was reasonable and fair, with no surprises. Overall, excellent customer care. Highly recommend.
There are not enough superlatives to describe this company and particularly Ralph my technician who has been expertly and so efficiently fixing my appliances for years-I wish could rate him and the office staff 6 stars out of 5...