DC Glass Doors And Window Repair

Absolutely terrible customer service. Calling this company is like shouting into the void — they never pick up the phone. On the rare occasion someone does answer, you're met with a huffy, impatient tone like you're inconveniencing them by trying to give them your business. One agent even hung up on me mid-sentence. Completely unprofessional. If this is how they handle basic communication, I can only imagine how unreliable the actual service would be. Save yourself the headache and go with a company that values its customers — or at the very least, knows how to answer a phone without an attitude. Followup: The associate never called back. Actually, she showed more attitude than necessary. Imagine how much business you are losing because she can't do her job appropriately. Shopper's beware! If this is the attitude you get before service, imagine what post service follow up will be. STAY AWAY!!!