Crown Hardware & Plumbing Supply Inc

This place has really gone downhill. They've seemed to have force what their business model and the reason people went there in the first place and paid their RIDICULOUSLY inflated prices: A higher level of service and knowledge. NOT ANYMORE. Absolutely NO REASON to go there unless you absolutely have to. AVOID.

I have never been so blown away by amazing customer service and knowledge. A job that I have been spending weeks and $100’s at chain stores could’ve been solved in 1 day with the help of the staff here. I will forever be coming here for any plumbing or strange handyman needs. 10 out of 5 stars so highly recommend.

I left this place upset. I went there yesterday morning for some basic parts, not advice or instructions… I just needed to find the items in the store. An elderly employee helped me, but his attitude was terrible! I shrugged it off and contributed it to old age or the guy was just having a bad morning.

This is a must visit for any old home owner. Just had my first visit here for a plumbing issue in my 1925 home. I live across town and moving forward I will happily go out of my way to shop here every time I need to visit the hardware store. This is exactly how I remember the hardware store shopping experience growing up, with personal help and thorough explanations. I also expected to pay a markup for a local specialty shop, and was happy to do so, but the total came out far lower than any big box store would have for the same, if not higher quality items, and a better customer experience.