Terry Nealy
Mr. Jarrett Mathis came to my home TODAY, even though it was late yesterday afternoon when I called and asked a plumber to come out and give me some estimates. First and foremost, Jarrett is extremely professional and knowledgeable. He’s also patient for customers who might not have all of the plumbing vocabulary and best practices committed to memory, but he does a GREAT JOB (1) diagnosing the problem he sees (2) he gives you different options you can choose to fix the problem and (3) he is upfront about which option will cost more so the customer can make an informed decision based on their individual budget. I’m locked in to get work done after the specific items I want are shipped from about-of-state vendor. Jarrett does a great job making the client feel comfortable and has endless patience when answering questions. He has the best customer service skill set that I have witnessed throughout a long renovation project I’m overseeing. I look forward to working with him on several important plumbing projects and would 100% recommend you give him a call when you want a conscientious professional to help you with your plumbing needs.