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Engine Diagnostics
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Dryer Repair
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Washer Repair
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I had the pleasure of receiving service from Vincent. He answered my call promptly and gave me a very reasonable estimate compared to other companies. The job was done thoroughly and perfectly—more than I expected. He even went above and beyond by doing extra work without charging. My washer and dryer are working like new again, and I was actually planning to buy new ones. I can’t ignore the level of professionalism in his work, as well as his conscientiousness and attention to perfection.
Vincent provided excellent same day service when I reached out to have my leaking washing machine repaired. I didn’t expect his response time to be as quick as it was on a Sunday afternoon. He quickly resolved the washing machine issue in a professional and prompt manner. I won’t hesitate to reach out to him again in the future for my appliance repair needs.
Vincent was recommended by a neighbor and I have no regrets hiring him! I was skeptical about his perfect 5.0 rating on Yelp but now I get it! I called him when it was obvious my fridge wasn't working and he showed up maybe an hour later that same evening - such a relief to get my fridge back up and running the same day. He's super efficient and no-nonsense - my kind of guy! It turned out to be my fan and he swapped it out in a jiffy! Highly recommended!
I requested a replacement for my Sub Zero refrigerator door the my tenant left some serious dents due to moving. The service technician came promptly once the new door arrived and completed the installation. However, he did not haul away the old door and instead left it in front of the house. This was very inconvenient because I am traveling, and I need to make separate arrangements, at additional cost, to have the door removed.
If haul away service was not included, they should have informed me beforehand. That way, I could have planned accordingly, either by hiring someone else for the full job or by arranging to deduct the removal cost from my tenant’s deposit. Since they are specialists in appliance repair, I think it is reasonable to expected them to handle or at least clearly communicate what would happen with the old part. Their failure to do so left me stranded with an extra burden and expense that could have been avoided with better communication.
UPDATES: I would like to acknowledge Dave for his professionalism and support. he kindly came by to help me remove smudges on the new stainless steel door cause by the factory plastic coverings. And he also assisted me with most of the cost from hauling away the old doors. I truly appreciate his sense of responsibility and his effort to make things right. It is clear that he takes pride in his work and genuinely cares about customer satisfaction.
I had an excellent experience with my appliance repair mechanic Vince. His communication skills are outstanding—clear, professional, and timely. On top of that, he is extremely talented at his craft, quickly identifying and fixing the issue without trying to upsell or push unnecessary parts. That level of honesty and skill feels rare these days, and I really appreciate it. I highly recommend him to anyone looking for trustworthy and top-quality repair work.
