Comfort First Heating and Cooling earned this badge because its RepairHit profile has complete information that helps customers understand the business before contacting it.
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Overview
About this business
Comfort First Heating and Cooling is a full-service HVAC, plumbing, and generator business serving North Carolina, including the Triad, Triangle, Charlotte, Jacksonville, Outer Banks, Fayetteville, Sanford, Greensboro, and Winston-Salem areas. Comfort First Heating and Cooling provides core services such as air conditioning, heating, plumbing, water heater, and whole-home generator services. Comfort First Heating and Cooling is an established, locally operated company founded in 2010, led by co-owners Art Harmon and Wesley McL.
Air Conditioning Contractor
Services
Services and categories listed for this business.
Air ConditioningHeatingPlumbingWater Heater ServicesWhole-Home GeneratorsDuctworkIndoor Air QualityDuctless Mini-Splits
What areas does Comfort First Heating and Cooling serve?+
Comfort First Heating and Cooling serves multiple areas in North Carolina including the Triad, Triangle, Charlotte, Jacksonville, Outer Banks, Fayetteville, Sanford, Greensboro, Winston-Salem, Matthews, and more.
What types of services does Comfort First Heating and Cooling provide?+
Comfort First Heating and Cooling provides HVAC services including air conditioning and heating, plumbing services, water heater services, and whole-home generator services.
When was Comfort First Heating and Cooling established?+
Comfort First Heating and Cooling was established in 2010 and is led by co-owners Art Harmon and Wesley McL.
Does Comfort First Heating and Cooling support community involvement?+
Yes, Comfort First Heating and Cooling actively supports community involvement across Fayetteville, Sanford, Charlotte, Greensboro, Raleigh, and Outer Banks.
Shaun did an amazing job! He arrived on time, was very professional, and took the time to explain everything in a way I could easily understand. He walked me through options I didn’t even know were available. His work was thorough, efficient, and done right.
I feel confident in the service Shaun provided and would highly recommend him to anyone needing HVAC help. Outstanding technician!
I
Ironshifter
Mar 6, 2026
★★★★★5.0
Purchased/installed whole house water filtration/conditioning system which consist of sediment filter, carbon filter and no-salt water softener/conditioner. Our house is in Fuquay-Varina.
Before installation I measured (reagent- titration method) water hardness at 12 gpg (205 ppm) which is very hard and after install the hardness was very soft (below measurable limitations).
Entire staff was personable and communicative. Installation was thorough and timely.
We use these folks for both plumbing and HVAC.
V
Vendell Brooks
Jun 8, 2025
★★★★★5.0
⭐️⭐️⭐️⭐️⭐️ 5 Stars
Today, Kendrick and Connor from Comfort First Heating and Cooling went above and beyond to bring comfort back to my home. Our A/C stopped working late last week, and I was initially concerned it was a major issue with the unit. I reached out to my home warranty HVAC provider, but they couldn’t make it out.
As a parent of a small child with special needs and respiratory concerns, this situation was especially urgent. I explained this when I called, and Comfort First made it a priority—Kendrick and Connor arrived promptly and didn’t leave until they figured out exactly what was wrong.
They could have easily claimed it...⭐️⭐️⭐️⭐️⭐️ 5 Stars
Today, Kendrick and Connor from Comfort First Heating and Cooling went above and beyond to bring comfort back to my home. Our A/C stopped working late last week, and I was initially concerned it was a major issue with the unit. I reached out to my home warranty HVAC provider, but they couldn’t make it out.
As a parent of a small child with special needs and respiratory concerns, this situation was especially urgent. I explained this when I called, and Comfort First made it a priority—Kendrick and Connor arrived promptly and didn’t leave until they figured out exactly what was wrong.
They could have easily claimed it was a bigger issue and tried to upsell me on unnecessary parts or repairs—but they didn’t. They were completely transparent, showing me readings and walking me through what they were checking every step of the way. Their honesty, professionalism, and dedication truly stood out.
I was so impressed with their service that I went ahead and signed up for a routine maintenance program. This kind of customer care is rare, and I’m incredibly grateful. Thank you, Kendrick and Connor!
T
Trish Grayson-Phillips
Dec 20, 2025
★★★★★5.0
Shaun was prompt professional knowledgeable. Couldn’t ask for a better tech!! Explained everything so we understood what was going on with our thermostat. Offered solutions and was able to get our issue worked out quickly.
C
Coretta Gorham
Feb 12, 2026
★★★★★5.0
Loc was awesome, professional, detailed and great knowledge. He came for maintenance, did a full check and made sure our unit & crawl space equipment was up to par & working correctly. My husband and I are very appreciative and would recommend them to anyone!!!!
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