CARE Heating and Cooling, Inc.

Very appreciative of CARE treating my home like their own and finding me affordable solutions for my furnance. I bought a house last year with a 20 year furnance and started having issues during the winter. I called another business who told me my furnance was end of life and I should never consider repairing it. I called CARE, who told me the furnance was in great condition and that I shouldn't consider replacing it. They repaired a gas valve for $500 and my furnance has been working perfectly ever since. The difference in approach between the two companies was night and day. I appreciate the pragmatic approach to my furnance. If it can be fixed and it can do its job safely, I don't want to be suckered into spending thousands of dollars to replace. Everyone needs business that they can just trust, because we all can't be furnance experts. I'm glad I can trust CARE.

Technician was friendly and informative! I called late at 11pm last night when I noticed our furnance had stopped working and left my name and phone number with the gentleman taking my message. Then, the company called me at 7:06am this morning and they had a guy at my house before lunch! Now we're up and running and I really appreciate it! I wish the service fee would've gone toward the cost of the repair instead of in-addition-to it (reason for 4 stars), but overall I'm very pleased :-)

Don came for our scheduled maintenance appointment. He was on time and extremely professional. After assessing our furnace, he reviewed his findings and showed me photos of the inside of the furnace, as well as provided tips for maintaining the furnace in the best possible working condition. Don is personable and courteous, which is a plus when having to allow a “stranger” into your home for maintenance. He’s definitely my favorite maintenance man from Care Heating and Cooling that we’ve encountered so far!