Carbone Plumbing & Heating

I had a sewer clog meaning I could use NO drains in my home. I called several plumbers with the same response that either someone would call me back or they were booked. I commented back that I would continue to call others until I could get someone to my house. I accepted the first plumber that called back to come and clear the drain. While at my home, I stayed with them because I wanted to see what was happening and I had several questions about some other plumbing issues in my home. Once they finished the job, I checked my phone and began calling back any plumber that left a message to let them know that I had the problem fixed. While doing so, I received a very unprofessional and nasty text for Mr. Carbone. Every other company I spoke with understood my dilemma upon my initial call and was happy that I was able to get the blockage cleared when I returned their call. I don't think this company has worries that I will reach out in the future. I do not want to do business with a company that lacks care, compassion and understanding.