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I'm not usually one to write reviews, but I feel like I have to warn others. We recently invested in a new gate system to replace some older ones we had issues with, and honestly, it's been a huge disappointment. We had two gates installed over a year ago, and they are more unreliable than the ones we had before! 😩Every service call has ended up costing us, only to face the same frustrating problems again. Apparently, our cellular service is to blame, but I wish we would have known that upfront! If you're considering this kind of investment, make sure you're in an area with solid cellular service coverage—otherwise, you're just throwing your money away.Hope my experience helps someone avoid the same headache! 🌟 #GateProblems #BuyerBeware
They do excellent work when they came in today to check on my gate turns out the power supply wasn’t tightly plugged in. They fixed it and because I had a mess of wires under my desk, they went through an organized it so this won’t happen again. They’ve always done good work for us. I only wish I had it before picture of the mess of wires
C-Gate Entry Systems
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3411 Silica Rd
Sylvania, OH 43560
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Edward P.
Monroe, MI
0423
8/23/2021
First to Review
I contacted this dealer/installer to inquire and get a new gate controller system for my home. The person on the phone (I think her name was Christen or Christine), indicated a sales person would get right back with me.
An entire week went by and no response from them. I then called them again and was given the response "We are very busy and will get back to your soon",
After another three days, nothing from them. I called one more time after that was was given the same response about how busy they were and someone would get right back to me.
The new gate controller I am seeking is a $1,600 price tag not including installation. I have never in my life had a more difficult time trying to spend $two grand. lol
Obviously this company does not need the business or they just totally lack in the customer service/followup area.
I mean really, someone there could not have taken a minute to phone me and say, we did not forget about you and will talk soon. I suppose they were 'too busy' to do even that.
Thank my lucky stars that I realized what kind of a company they are BEFORE I spent Almost $2,000 with them.
Knowing full well they will probably delete this review, it is also posted on Yelp which they cannot delete...
