Buddy Gray Music Center

Let me simplify this business for you. Buddy is blind and he truly knows a lot about pianos. He has some of the worst customer service you'll ever experience. He truly doesn't care if you're happy with his services of not. You will certainly be overcharged for the service and will get NOWHERE if you call to complain. Does he have a reputation of doing shady things to make more money...yes. BUT, for those customers who pay what he ask and don't complain, he usually does a great job for them and they have no complaints. With that being said, your experience with Buddy with truly come down to you and what you can handle as a customer.

I gave Buddy the benefit of the doubt many times. He often would say he would come by to move and tune a piano multiple times and then never showed up. When he finally came to tune the piano he refused to give us a quote. He tuned the piano then charge $290 for a basic tuning with no extras and no explanation prior as to why this was so much. All and all he may have a great ear to tune a piano but he is unreliable and rude. I recommend looking elsewhere when finding someone to care for your piano.