Scott Bolon
I was disappointed that the damaged part of our floors were not completely fixed by replacements. This was the reason we paid to have them restored and fixed. It was suggested that we put an area rug over that part. There are areas on the floor that look like they have oil stains and then sealed over giving an inconsistent look to some pieces of the wood. The air registers were sloppily done with drips on them and not completely covered to protect the wood. Areas that had filling were a flesh color over dark areas. I expected to be amazed and have a consistent look throughout the floors. That is not the case. When we first walked into the house part of our entry stairs were not done at all completely missed. We sent photos of our concerns to the owner prior to completing the last payment. He did fix some of my concerns but I felt excuses were made for some of the others areas that needed attention. I see these imperfections everyday. We wanted our floors to be ready if we sell our home. I’m not sure someone would consider the floors in proper shape for selling. It would have been great customer service to offer a discount since the job was not done to our complete satisfaction. We would have appreciated that.