Donna Willingham
We have had a contract for checking for mice in our basement, and today we canceled our contract because it was horrible service. The person came at 4:30 PM and we had to provide them a ladder, a flashlight, and then they had the nerve to ask if we had a mouse bag!!! We were appalled that this worker was unprepared! Furthermore, he only stayed 5-10 minutes at most, and then said (without having a bag since he wasn't prepared) "Oh good news, no mice!") We aren't believing that report. We do not want to pay for this visit. Then after that, the person sat out in his truck (however we couldn't see anyone in the vehicle and finally I called the company to explain our displeasure. He finally left our property at 5:15 PM. Who knows what he was doing. He did not provide us a service! Look for another company!!!!!!!!!!!!!!!!!!!!!!!! We are. By the way, all other visits we had to provide the ladder. Some of the other workers actually had mice bags. TODAY was the absolute worst!