Michelle Henry
Very happy with B&L Ott. I've used them for repairs to my original system, install of a new one, and routine maintenance. They're always responsive and prompt. Techs are always professional and personable; never that awkward "I've got a stranger in my house doing work" vibe, and I appreciate that very much. And you gotta love the pleasant courtesy call to give a heads up that your tech is on their way and should arrive shortly. Great service across the board.