Benjamin Franklin Plumbing of Florence earned this badge because its RepairHit profile has complete information that helps customers understand the business before contacting it.
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Overview
About this business
Benjamin Franklin Plumbing of Florence is a plumbing business serving Florence, South Carolina, and surrounding areas. Core services include drain cleaning, leak detection and repair, water heater installation and repair, sewer line replacement, and plumbing inspections. Specialized services include hydro jetting, slab leak repair, gas line services, and outdoor plumbing. The business emphasizes punctuality and professionalism, with licensed plumbers prepared to handle various plumbing issues for residential customers.
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Services
Services and categories listed for this business.
PlumberPlumbing RepairsPlumbing InstallationsEmergency Plumbing ServicesDrain CleaningLeak Detection and RepairWater Heater Installation and RepairSewer Line Replacement and RepairHydro JettingGas Line ServicesSlab Leak RepairOutdoor Plumbing Services
What routine maintenance should I be doing for my Florence water heater?+
Benjamin Franklin Plumbing of Florence Routine maintenance includes regular inspections and servicing to ensure efficient operation and prolong water heater lifespan.
Benjamin Franklin Plumbing of Florence is damaged in Florence?+
Benjamin Franklin Plumbing of Florence is recommended for diagnosis.
Are there plumbing upgrades that can help conserve water in my Florence home?+
Benjamin Franklin Plumbing of Florence Yes, plumbing upgrades such as efficient fixtures and water conditioning systems can help conserve water in residential properties.
After hour standby call. Bennie Wilson was great. He let us know he was on the way, He was very knowledgeable, polite, explained the problem that is causing the constant reoccurring issue and how we can get it stopped. Gave us a quote for the possible repair work. This is the second time using BF. We have been very please with their professional work, time frame of work, help out in emergencies. We will continue to call them for any of our plumbing needs. Thank you Bennie and the BF company. Yall are great.
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Carmen Brunson
Dec 18, 2025
★★★★★5.0
Bennie was very professional and very helpful in explaining how to solve our problems. We had leaks and water heating issues. The pipes were replaced, new box installed for the washing machine, but the best thing he did for us was installing a water heater pump that circulates the hot water in the house! We no longer have to wait 20/30 minutes for the water to heat up to take a shower! We turn the hot water on and it’s actually hot! Yay! Thank you Bennie for recommending the water heater installation, it’s the best Christmas gift we could ever ask for.
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Elisabeth Emhof
Dec 29, 2025
★★★★★5.0
Joel did an amazing and very professional job! He provided a very thorough and clear estimate and explained exactly what needed to be done. He was able to get me scheduled in a timely manner and even offered me a less expensive option. I would highly recommend his services!
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Michael Myers Sr.
Feb 17, 2026
★★★★★5.0
Patrick Locklear was very professional, considerate of our home (wore shoes covers), offered to help clean up water from burst pipe. I'm disappointed in the Field manager Ronnie Lee, he gave my mother his card and if she have any more problems to call him. Of course we called him multiple times and he never returned our call. But when Patrick called him he responded to his call. Mr.Lee and the first technician (Michael) admitted it could've been done better the first time but said it should work. Of course it didn't work and my 78 year old mother place flooded again for the third time. Before Patrick started the repairs, he tells us, if somet...Patrick Locklear was very professional, considerate of our home (wore shoes covers), offered to help clean up water from burst pipe. I'm disappointed in the Field manager Ronnie Lee, he gave my mother his card and if she have any more problems to call him. Of course we called him multiple times and he never returned our call. But when Patrick called him he responded to his call. Mr.Lee and the first technician (Michael) admitted it could've been done better the first time but said it should work. Of course it didn't work and my 78 year old mother place flooded again for the third time. Before Patrick started the repairs, he tells us, if something happens to the repairs again the 2 year warranty maybe voided unless we let them re-pipe the entire house. This may cause over $9,000. Imagine how that made my 78 years old mother felt. Mr. Ronnie Lee, please do better when looking out for your customers.
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Shawna Lathan
Feb 20, 2026
★★★★★5.0
Our Technician David was Amazing! He showed up on time. He was friendly. The Saints should know about this company, he treated us with respect, grace, and kindness. We’re definitely using this company again. Would recommend to Churches, Business Owners, Homeowners, any other property that needs a plumber or sewer work done. 5 stars ⭐️
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