Ancro Garage Doors

We’ve used Ancro many times for garage door needs. These guys are awesome! Also, they are determined to provide quality service, even if it means them not earning a profit. We called them to set up an appointment, and while explaining the issue, they told us how to fix the issue without them having to come out. This saved us time, and we were not charged for the advice on the phone. This speaks to their character as a business that they are truly only charging you when absolutely necessary! Cannot recommend them enough!

Absolutely one the worst companies I have ever dealt with. Took them 10 months to get my doors and get them installed. Of course they wanted all money up front which was like $30k. Then 9 months after installation one of the motors goes out. They send out a guy that installs a new motor and it's not working properly. They throw their hands up and want to try and tell me that the garage door openers that they sold me are not adequate and that I needed bigger which was going to cost me an additional $3500.00 I call the manufacturer of the doors and the opener/motor manufacturer and they both say that the openers which I was sold are fine. Ancro didn't want to take any time to actually diagnose the actual problem but instead just want to put the blame on everyone but themselves. I hire another company to come out and take a look and it was immediately discovered that motor was installed crooked by 2-3/4", and the springs were not adjusted properly. I now have a perfectly good working garage door again. To summarize the installation was incorrect but I understand that this can happen. However the only way that the owners handled everything was absolutely the worst customer service ever. I would never recommend this company to anyone. Spend your hard earned money somewhere else because these guys do not know anything about customer service or how to diagnose problems.