American Star Total Home Comfort offers air handler repair, furnace repair, ac repair, and hvac maintenance in Rolling Meadows.
American Star Total Home Comfort offers air handler repair, furnace repair, ac repair, and hvac maintenance in Rolling Meadows.
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5 public reviews
Chuck from American Star was great to work with. He was honest, very detailed, and transparent throughout the entire process. He took the time to explain everything clearly and followed through on what he said. His professionalism and integrity really stood out. I highly recommend Chuck and American Star.
Chris is an exceptional technician. Very educated, very informative and very honest. He has taken care of our hvac needs like a member of his own family. Gave all the information needed to make the best decision! The house is old and the system was well over 20 years. We decided it was time for a new system. Chris called the office and They got Mark over that day to give us an estimate. Mark was helpful and honest and helped us choose the best product for our needs. Again we were treated as if we have known him forever. We needed to replace both the Furnace and Air and the product and price was excellent! Because it was below zero for days and it was a Friday, Mark got right on the phone with the office to schedule the install. By Monday Joe and Dan were amazing. They could have filled an episode of "This Old House" there expertise in installing a new system in a very old house was top notch!! We're so happy to have this company for our HVAC needs. Plus, Ron who answered our phone calls, was also very professional and personable. It was a great experience working with American Star.
Chuck, representing America Star, is a keeper. Fantastic technician and seems like a great person. He did a very good job with the furnace maintenance and repair of furnace issue tenant told us about. Happy tenant makes happy landlord. Going forward we will ask for Chuck.
Chris is an excellent technician & great representative of American Star. He was very thorough, explaining all he was doing for my furnace inspection. He asked several times if I had any further questions. I appreciate his attention to detail & easy to understand explanations. I will definitely be requesting he return for my ac check!
We were in need of a visit for a small problem with our furnace. The service was above average as always. From the friendly and efficient assistance by Megan we were scheduled on the first available date with assurance that if anything changed we could be worked in sooner. Scott did a thorough job identifying the problem and rectifying it. It was necessary to follow-up a few days later.Chris was able to make the adjustment with his usual thoroughness. There was no charge since we had a 30day warranty. We highly recommend this company!!
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