Alltemp

Our home construction contractor picked All Temp to install our central a/c years ago. We've since sold the home but this was our experience. The air handler in the ceiling, has a 10" space between the bottom of it and the ceiling joists. You had to wiggle your way in on your back to access the air handler's access panel, which faces the lowest point of the roof. They did service it at first but stopped because none of their personnel could fit in there. Our contractor knew from the start that central a/c was going to be installed in our home and could've designed a roof that could accommodate the air handler better. Or, maybe Alltemp could've repositioned the air handler itself. Instead, they installed it anyway, knowing that the access panel would be totally inaccessible for repairs and maintenance. We ended up having to hire a carpenter to create an access panel from an exterior lanai ceiling so the a/c could be properly and easily serviced.

Called for an estimate on how much they’d charge to replace a mitsubishi a/c unit. So he comes out on the morning of April 25th and says the process is that he’ll go back to office after looking everything over and that I’ll get an email with the estimate. I called Monday April 28th inquiring about the delay in receiving my estimate and the guy who answered didn’t have a clue, even after I told him someone came out on Friday. He then transferred my call to a line where nobody picked up the call. Waste of time!