Alabama Power Appliance Center

Some of the women working at the windows are extremely rude0, don't need to be in customer service, need to hide them in the back, seriously if you can mail your payment, pay online, or wait until those women are gone and pay at the kiosk, the only reason I went in is because I needed a copy, the woman acted so put out, started banging on key bord, mumbled something and struggled to get up off her chair to fetch the copy she dropped, the veins in her neck were protruding and she was turning red, I ask her if she was ok and she practically growled me . The only thing I said to that woman when I walked up to her window was ( Good afternoon, can I please get a current print out of my bill) then her reaction was shocking to say the least... I think they expect everyone use the kiosk out side and not bother them to do their JOB which I'm pretty sure is titled CUSTOMER SERVICE..Wow just Wow

I am not very happy with my recent purchase that didn't last long enough for the first payment to be billed nor the service that still hasn't been provided after a visit in person, several calls/messages left and still have received no call back or email that I have waited a couple weeks on. Will update my review as soon as the problem is taken care and purchase replaced. It should have been replaced upon my visit. I will be talking to a manager on my next visit as soon as the ❄ outside thaws enough to make the trip.