AJN Compware

My fiancée dropped off his pc laptop at this place a month ago. AJ claimed he’d be able to fix the issue, assured my fiancée he would call him soon with a diagnosis and a quote, and my fiancée paid the $40 diagnostic fee (which shouldn’t even have been charged). AJ did not call or email my fiancée at all, and we only got updates when my fiancée called. AJ gave my fiancée the runaround for a month, lied about knowing how to fix the issue, then lied about having ordered the replacement parts, and then lied about having replaced the faulty component! AJ, you need to improve your skills and relevant knowledge, and you need to call and update your clients like you’re supposed to. Next time, be honest if you can’t fix something.

I took my computer to AJN Computer in December 2015 because the hard drive had crashed. I had used AJN years ago when I had had problems with another computer and was a satisfied customer then. I explained the problem, and the owner (whose name I, unfortunately, can't remember) took my computer, said he'd give it a thorough diagnostic and would call me when it was ready. I had been prepared to be without it for a while. Imagine my surprise when I received a phone call the next day from him, advising that the computer had been riddled with viruses, hence, the crash; it was now repaired and ready to be picked up. It's now working like a charm! AJN is thorough, friendly, and the rates are very reasonable. I won't take my computer and/or devices anywhere else.