Air Temp Solution LLC

Bill, owner & operator at AirTemp, was incredible and great to work with. Responsive, Prompt, Fast but without missing detail, and professional. Let me explain Thursday night -- my gas furnace malfunctions Friday -- Because of my schedule, I'm unable to query any service providers, but I get a referral from a friend to several HVAC services, including AirTemp Saturday morning -- The house is cold, I get to work trying to find someone who can come out in an emergency. I try several references but they're either closed or I'm put on standby. I call AirTemp at 7:58AM and leave a voicemail. Bill calls me back at 8:30AM and tells he can be at my house within 30 to 60 mins. He's there before 9:30AM, and I bring him to the furnace and he's able to identify the problem within 10 minutes. (Ten minutes!). I need a new blower fan for the furnace. Because I inherited an unusual furnace from the previous owner, so the blower fan took 5 days to arrive. Wednesday morning -- Bill arrived at 8AM, and within 15 minutes, at most, he had the blower fan installed. However, once it was installed, he saw that I had a malfunctioning controller board. However! He was able to find a replacement locally within 45 minutes from when he left the house and returned, and had it installed in 5 minutes once we got back. Bill was prompt, communicated & coordinated transparently, and did a great service for myself (and my family) in short order. When I have the furnaces replaced and the ductwork fixed, I'm going to have him do it.