Air Around the Clock Air Conditioning And Plumbing

Well , where should I start! Starting off trying to get me to finance my a/c I was talked into financing but after seeing all the fine print I would have paid almost $20,000 for my a/c! Then after it was installed I have had nothing but problems. I have had numerous calls for repairs. They come out and tell me nothing is wrong. The fan motor went bad just over a year and they expected me to pay! In my opinion if I am paying so much for a new a/c I would expect to get service but not from Air Around the clock!Now that the warranty is over I am still having the same issues as before but they refuse to acknowledge there is an ongoing problem and they want me to pay for the repairs. I have to drain water out every other day because it gets so full of excess water. I asked for the thermostat to be replaced many times and they refused. I had to replace in my own and now one issue was resolved. I would not recommend this scam place to anyone! Horrible customer service, horrible service employees!

There was a problem when they installed the New air conditioner they cut the Support beem that go to the trusses. I have been waiting since last Friday for the company to get back to me. They tell me I have to speak to a manager I have made every effort to call them the only ansewer I get is the supervisor is in a meeting. still no reply. Pretty bad service. Something they are responsible for they take their time getting back to you. If they get back to me

Called them on a Friday afternoon and spoke to a real person who knows English within 15 seconds. I wanted to get a estimate and they sent a representative out the SAME day. Was quoted the best offer I've gotten from all other companies. On Saturday they called to confirm and walked me through the loan/payment programs they offered. Then was told they'd be able to come Tuesday to install my new system, THREE days after I was given the quote. Tuesday came and their installers came early in the morning and had it all done by the afternoon. Definitely the best service I've ever gotten from any company.