Thomas Luster
Josh is the best in the business, super informative, super intelligent, and the best customer service you could ask for. Highly recommend!
AIM Heat & Air offers ac repair, hvac maintenance, air duct cleaning, and carpet repair in Bethel Acres.
AIM Heat & Air offers ac repair, hvac maintenance, air duct cleaning, and carpet repair in Bethel Acres.
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5 public reviews
Josh is the best in the business, super informative, super intelligent, and the best customer service you could ask for. Highly recommend!
We are very happy with the service from Aim Heat & Air. Josh and his team were competent, professional, and treated us like family. They gave us a great price for a great system.
Josh is amazing ! We started off with another company which told us we needed a new outside compressor and new coil in the attic. After setting up an appointment with Josh to come out & give us a free estimate on a new unit, we talked with Josh & told him what our unit was doing and he said there has to be a problem somewhere. Josh did not have to look for the problem, but he took it upon himself to do so. After further looking into it, he found the problem. Our duct work was not even connected to the return. How can anyone miss that ? Josh was determined that he was not going to leave us without air conditioning, so he connected the broken part temporarily & it worked great. Our house was cool in no time. Josh said he would return with the new part & also when Josh was in the attic he found duct work leading into the kitchen, where the vent had not been cut through the ceiling. So when Josh returned a few days later, he installed a new air vent in our kitchen and fixed our return, He did a great job, very professional & left no mess ! Very reasonably priced & definitely use him for all of our AC & Heating needs. AIM is a very honest & dependable company !
I have worked with many service companies due to many work-related moves. AIM (and specifically Josh) has been among the best. 1. Service: quickly responded to my service call with a timely appointment. When Josh arrived, he diagnosed the issue, provided a very understandable explanation, along with a plan and costs. 2. Professionalism: As a female, I have had some service representatives ignore my questions or assume that I can't understand mechanical issues. Josh was great. His communication was superb and very friendly. 3. Cost: very reasonable. He also gave suggestions (free of charge) to help improve the efficiency of my A/C unit. I have no reservations recommending this company and their service. You won't be disappointed.