Action Professional Window & Gutter Cleaning Service, Inc.

They arrived on time and cleaned the gutters and installed gutter guards. They used a gas powered leaf blower, then followed up with a water hose they brought. The guy was very professional about telling me what he was going to do next and so on. It took them about 4 hours. They cleaned up the patio with the leaf blowers when they were finishing up the job, so no mess was left. I am a very happy customer. I highly recommend them. They are hard workers and it was a hot day.

I am a tenant. The managers use Action Professional to clean the gutters, amongst other things. They were here in October and failed to clear the downspout. They decided to show back up in December. It was 24° outside. They spent four hours cleaning 20 feet of gutter with a prybar and weren’t able to clean them after all. In the meantime, they covered the side of my car in water for four hours, because the gutter was overflowing, and ended up leaving the gutters completely full of water…because they never cleaned the downspout in October. To boot, because they showed up in December, they knocked all our Christmas decorations off the gutters. I called the Action Professional and spoke to a very rude woman who never explained why they were here doing gutters in those temperatures, was completely unapologetic throughout the conversation, and said that she would call the crew and tell them to go back and put the Christmas lights back on the gutters. I called management, who knew nothing of what was going on, and they apologized. Management reached out to Action Professional and was told they would not be back to put up the Christmas lights. Management was nice enough to offer to put them back up, but it would be a few days. A few cold days. Now the gutters are full of one giant block of ice, and the decorations cannot be clipped back on. Horrible service, horrible, customer service, and a horrible overall experience. Not only will I not recommend, I will actively oppose Action Professional!!