Tim Keane
If I could leave 10 stars I would. All my toilets, sinks, showers, washing machines and dishwasher would not drain. It was Saturday after hours with a major snow storm/blizzard on the way, when my wife finally noticed the washing machine not draining properly. What a calamity! After calling countless companies and leaving messages and talking to useless AI robots, the only company who picked up the phone with a knowledgeable hands on human on the other end was A&C Septic. John and Sherry listened carefully and diagnosed the problem over the phone. A clog! John helped us pinpoint its location and clear the clog, when suddenly all the water rushed out of the house and into the septic. This got us through the night until he could get to us in the morning for a proper pump out. Can you imagine having to go 3 or 4 more days without an operating septic system?! That remedy and caring can only come from the experience and committment to your customer as small business owners. Screw AI. Give me the human touch every time. What a team! Put A&C septic on your team and don't ever worry about having to call anyone else. Why would you? TK