A 1 Doors Inc

I had not heard of A1 doors until a framer helping me told me a buddy had a good experience there so I gave him a shout and a try they were much closer to me than being in Kent and our house is in Auburn. Had a great experience start to finish, I was working with Divya who was extremely helpful and friendly with great communication and I got a quote very quickly pulled the trigger and lo and behold 2 weeks later I got the phone call that they were ready for delivery. The doors looked fantastic especially for the price which is unbeatable they all came shrink wrapped in plastic which I've never seen before either overall just an excellent excellent experience highly recommend. I will use them on my future projects no doubt.

I placed an order for baseboards here. Since it doesn't fit in car I asked them to Cut into half. They said they will charge 10% of total price for cutting it which is way too much. That is not the reason I am giving negative review here. The staff ( I think her name is Sandy) I wanted to get clarification, they replied very rude. They just told me you can cut on your own which they should have told me before I pay. I clarified them, I am not complaining but just giving a feedback, they still replied very rudely. Not at all professional. When I asked one of the staff why she is so rude when I am trying to just give me feedback not even complaint, he said she is very straight forward. That is not straightforwardness, it is just an unprofessional behavior. On top of it, injust placed order of 8 pieces of baseboard, and they delivered only 6 after 4 days and asked me to come back for remaining 2 pieces later. On top of it they charged me fee for using credit card over phone. They said if I come to office there is no charge on CC.