Delfina Arellano
If I could give negative stars I would! Absolutely terrible experience from start to finish. Communication was basically nonexistent. Calls and texts constantly went unanswered, and getting any kind of update was nearly impossible. On the day they were supposed to come out, we called at noon and were told “about an hour.” Then it became “10 minutes.” They didn’t show up for roughly FOUR HOURS. We wasted our entire day waiting around because they kept giving false arrival times instead of just being honest. We made it very clear we needed a NEW gas tank with the filler hose and NEW tires. What showed up was the complete opposite. The gas tank was missing the hose entirely, making it unusable, and the tires were obviously used. They didn’t even have visible manufacturing week/year markings — something you should always be able to see on tires. That alone raised serious concerns about safety and legality! When we called the owner to ask for an invoice and the cost breakdown of the gas tank, he couldn’t give a straight answer. No clear pricing, no transparency, just vague responses and dodging questions. For a business handling vehicle parts and safety-related repairs, that’s unacceptable. Between the lack of communication, showing up hours late, bringing incorrect parts, and refusing to provide clear pricing, this felt extremely shady. It honestly felt like we were being taken advantage of. Save yourself the time, money, and frustration — go literally anywhere else.
