Jaime Vega
I don’t usually leave bad reviews but the lack of customer service in help left me no choice I took two iPhones which needed screen repairs and when I went to pickup both of them there was no issue and both worked fine except the camera stopped working on both of them and no longer wanted to work. I took it to get it checked out at GeekSquad and both the camera sensors have been damaged and had to be replaced. A couple days of trying to contact I had to physically go in person and for a person who guaranteed he’s work there was much of no solution as he said he can “try and fix it but there was no guarantee it would work” this is a pathetic... I don’t usually leave bad reviews but the lack of customer service in help left me no choice I took two iPhones which needed screen repairs and when I went to pickup both of them there was no issue and both worked fine except the camera stopped working on both of them and no longer wanted to work. I took it to get it checked out at GeekSquad and both the camera sensors have been damaged and had to be replaced. A couple days of trying to contact I had to physically go in person and for a person who guaranteed he’s work there was much of no solution as he said he can “try and fix it but there was no guarantee it would work” this is a pathetic response especially from a technician who damaged not only one but two iPhone cameras and did not offered a guaranteed solution which is a total cost of -$650 to repair both the camera sensors. On top of all this crap a previous iPhone which I had taken months prior is also no longer working. I cannot exaggerate this anymore absolutely do not bring your phones here to repair Zack will just create more issues which will cost you more money. I am now down $650 in repairs for my iPhone cameras and another iPhone screen which is starting to also glitch out.