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World Transmissions and Complete Car Care Center is a complete car care business located in Dover, Delaware. The center provides full-service engine and transmission repairs and replacements, emphasizing cost-effective solutions to extend vehicle life. Preventative maintenance services include scheduled tests, adjustments, and part replacements to ensure vehicle reliability and safety. Performance work is also offered to optimize vehicle speed, sound, and appearance, tailored to customer preferences. The center does not provide bodywork or painting services. Customers are welcomed warmly and can enjoy amenities such as complimentary beverages and cable TV while waiting. All services include a parts service details of 12 months or 12,000 miles unless otherwise specified.
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This a different type of review. Most reviews deal with a repair or service. This review will highlight the exceptional customer service that World Transmissions offers. Kristi, the general manager, helped us to make a third party repair on a friend’s vehicle. Every time we hit a snag in completing this act of kindness she worked with us to remove the barrier. If their work is half as good as Kristi’s solutions, the repair will be 5 star.
Super friendly staff. Threw them a curveball with my Toyota Hiace, they were quick to learn and try their hand at my AC recharge! They communicated well. Only wish my AC compressor wasnt previously seized up.
Prompt, professional, and all around amazing service. What could have been an expensive situation was handled very well by this team. Wasn’t overcharged or bullied into anything which I have experienced elsewhere. Can not recommend them enough. Shout out to the manager, she was not only professional but an absolute gem to communicate with.
Do not go here. Don't walk away, RUN away from this place. If anything goes wrong with your repair or your vehicle, the owner keeps himself hidden. He won't talk or communicate with you, even via email. My car was left 'accidentally' unlocked overnight by one of the employees and everything of value was stolen out of it, including items in the trunk. The building has cameras but they are "not working". So there was no protection for my vehicle and little to no leads for the State Police to look into.
We have been customers for several years. Great service, friendly office manager, very professional. The owner Tom always is very exact when explaining what needs to be done. Highly recommend this shop.
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