Willamette Automotive Care

I recently took in my 2015 Chevy Silverado, 2500 HD diesel to Willamette Auto Care for an oil change. During the inspection of my truck the mechanic found two issues that could have developed into major problems if left unresolved. I was alarmed that the local dealer shop that I had been taking the truck to for several years had not caught these problems in previous maintenance inspections. I am confident now that we can hitch up our fifth wheel trailer and hit the road without worry. Nicely done Willamette Auto! Mark F.

I would be very careful about going to this place. I was initially quoted $1500 in repairs which I authorized. But after that they some how managed to bring up the cost to $2100 and they didnt give me any reason for it. After a couple discounts though it was brought down to $1800. My car was in their shop for more time than they initially said it would take. Dropped it off 7am Friday and was supposed to pick it up Monday morning, but no, they didnt have it ready until Tuesday close to end of day. They never called, never followed up, I always had to call and ask what the status was. I paid $1K up front and when the repairs were "done" I had t... Read full review

I brought my ML 320 to Willamette Automotive on very short notice when the transmission needed to be reprogrammed, and they were not only extremely accommodating and kind, they were amazingly efficient! The service was complete the next day, which I was very grateful for as it’s my daily driver, and I was also very reassured by the fact that they tested and checked the work twice before officially releasing it back to me. They car came back to me clean and working better than ever, and I was happily surprised when I received the invoice for the work, the pricing was more than fair for the work, the time, and their willingness to squeeze my j... Read full review

I went to willamette for an oil change and to diagnose my check engine light. When the shop person came out to the lobby, he must have not realized I was there and proceeded to tell the receptionist "this should be an easyy upsell". I was shocked but not as shocked as I was when i saw the price quote. My 2021 truck apparently needed $7000 dollars in repairs. When i asked why the check engine light was on, I was told they didnt check the code!! They had even told me i needed a fuel filter when they themselves had done the fuel filter a few months back. I went and took it to a different shop and they quotes me less than a third of what willamet... Read full review