Steph Otto
They were able to tow my vehicle to the shop and quickly locate the parts needed for my transmission rebuild, which came with a 1-year warranty. Those parts of the experience were smooth. Unfortunately, the communication was a major issue. I was often told I’d get a call back, but I rarely did, and my vehicle sat for quite a while before they even began the work. They only handle transmissions, and while they caused additional work to be needed, they wouldn’t fix it themselves. The upside is they referred me to another shop that was excellent. Overall, while they did the transmission itself, the lack of communication and long delays left me... They were able to tow my vehicle to the shop and quickly locate the parts needed for my transmission rebuild, which came with a 1-year warranty. Those parts of the experience were smooth. Unfortunately, the communication was a major issue. I was often told I’d get a call back, but I rarely did, and my vehicle sat for quite a while before they even began the work. They only handle transmissions, and while they caused additional work to be needed, they wouldn’t fix it themselves. The upside is they referred me to another shop that was excellent. Overall, while they did the transmission itself, the lack of communication and long delays left me disappointed.