Jim Shaughnessy
Jun 3, 2026A backed-up sewer line on a Sunday morning is usually a disaster. I phoned Vessels @ 8:45 am expecting to get an answering machine but to my surprise the on-call administrator (Deleah) answered the phone and by noon a plumber was at the condo working to open the line. He was able to open the line but suspicious of other issues. A camera survey of the line was scheduled which demonstrated major issues in the old sewer line. After reviewing options with the Vessels representatives all parties agreed the best long-term solution was to replace the line which was under the concrete basement floor. A three-day job! Techs Chris, Justin and Josh arrived as scheduled each day, kept me advised of the progress each day and at the end of day three the sewer line had been replaced and new concrete in place. A beautiful job. They were a pleasure to work with! Give Vessels a try. Professional work at a fair price and amazing people to work with. Thanks to everyone involved at Vessels in turning a really bad day into a great outcome.