United Restoration Inc. is a restoration business serving Virginia Beach, Norfolk, Portsmouth, and Chesapeake, Virginia. United Restoration Inc. provides water damage restoration, fire damage restoration, mold remediation, and storm damage repair. United Restoration Inc. also offers new construction and reconstruction services following damage. United Restoration Inc. is locally owned and operated, emphasizing community involvement and comprehensive restoration solutions.
Water Damage Restoration Service
Services
Services and categories listed for this business.
Water Damage RestorationFire Damage RestorationMold RemediationStorm Damage RepairNew Construction
Do I have to use the restoration company my insurance company recommends?+
United Restoration Inc. states that customers have the right to choose any restoration company for their home or business. Insurance companies will work with any restoration company selected.
How will United Restoration Inc. handle my water loss?+
United Restoration Inc. dispatches technicians to extract standing water and address wet materials and contents. An estimate of emergency work and reconstruction costs is produced, working through an adjuster to agree on pricing.
Can mold cause health problems?+
United Restoration Inc. refers to the EPA website and personal physicians for health-related questions about mold.
I want to first thanks United Restoration, Inc. And Mr. Rance Ruiz, COO team for the outstanding customer service and great attention to all the details on all the work completed in our new bathroom project that we love and enjoying it every time we step in to the space. We want to give a special thanks to Mr. Rance for addressing all our needs. And answering all the questions that we had working on the project. He was always there to answer all of the calls and requests for changes along the way of this project. We love our new shower stepping into that space is like walking into a 5 five star resort. We highly recommend if anyone needs a pr...I want to first thanks United Restoration, Inc. And Mr. Rance Ruiz, COO team for the outstanding customer service and great attention to all the details on all the work completed in our new bathroom project that we love and enjoying it every time we step in to the space. We want to give a special thanks to Mr. Rance for addressing all our needs. And answering all the questions that we had working on the project. He was always there to answer all of the calls and requests for changes along the way of this project. We love our new shower stepping into that space is like walking into a 5 five star resort. We highly recommend if anyone needs a project completed to call on United Restoration for the job! You will not be disappointed with the work and the professionalism that the team brings to your home.
S
Skye Hartman
Dec 8, 2025
★★★★★5.0
I would like to thank United Restorations and Mr. Rance Ruiz for the amazing job he and his team did on fixing my house. This is not the first time I have had to call Rance for help on repairs to my home. I sustained significant water damage over a year ago that affected multiple rooms. Since the damage was so extensive I decided to renovation along with repairs. My house decided to have many hidden problems that Rance and his team had to work through and overcome. The worst was discovering that the builder of the house had put in undersized support beams that caused the sinking of the floor for half my kitchen after the new floor, cabinets,...I would like to thank United Restorations and Mr. Rance Ruiz for the amazing job he and his team did on fixing my house. This is not the first time I have had to call Rance for help on repairs to my home. I sustained significant water damage over a year ago that affected multiple rooms. Since the damage was so extensive I decided to renovation along with repairs. My house decided to have many hidden problems that Rance and his team had to work through and overcome. The worst was discovering that the builder of the house had put in undersized support beams that caused the sinking of the floor for half my kitchen after the new floor, cabinets, and countertops had been installed. This added to the issue of the tile that we had been gotten from Florida Tile had been faulty/warped.
This meant that everything had to be removed to have the crawl repaired/supported appropriately for the new kitchen layout and a new floor to be put down. The new cabinets and countertops removed and the new floor removed. Florida Tile was wonderful in replacing the tile for free since the tile itself was faulty too. United Restoration also didn't charge full price for the repairs on this issue, which I am extremely grateful for.
Also while dealing with the repairs from the water damage Rance was willing to help update some of my bathrooms to help make it easier for certain members of my family. He also took on another project of separate water damage to the entryway of my home.
While I hope my house will have no issues in the future I know that if it does I will be reaching out to Rance. He has always made sure that the job is complete and that I as the home owner am happy with the job. I will always recommend him to anyone in the area that needs repairs.
G
Gregory Bell
Oct 12, 2025
★★★★★5.0
I just want to thank United Restoration for the amazing repairs they completed on my home after significant water damage. The Project Manager Coy was extremely professional, approachable, attentive and passionate about his job. Hands down the best in Hampton Roads! His communication throughout this process was outstanding and it gave my family and I the comfort and confidence that this project would be a success. The entire staff was awesome and left a lasting positive impression. We would not hesitate to call on United Restoration for any future repairs. I highly recommend them to anyone in need of restoration services. Our house is a home...I just want to thank United Restoration for the amazing repairs they completed on my home after significant water damage. The Project Manager Coy was extremely professional, approachable, attentive and passionate about his job. Hands down the best in Hampton Roads! His communication throughout this process was outstanding and it gave my family and I the comfort and confidence that this project would be a success. The entire staff was awesome and left a lasting positive impression. We would not hesitate to call on United Restoration for any future repairs. I highly recommend them to anyone in need of restoration services. Our house is a home again! Job well done!
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