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I recently had the pleasure of working with Unclog NYC LLC for a plumbing issue in my New York home, and I can't recommend them enough! From start to finish, their service was top-notch.
The team at Unclog NYC LLC was not only prompt in responding to my plumbing emergency but also incredibly professional throughout the entire process. They quickly diagnosed and efficiently resolved the issue, leaving no room for any future concerns.
What sets Unclog NYC LLC apart is their commitment to customer satisfaction. They took the time to explain the problem and the solution in a way that was easy to understand, which I truly appreciated...⭐⭐⭐⭐⭐
I recently had the pleasure of working with Unclog NYC LLC for a plumbing issue in my New York home, and I can't recommend them enough! From start to finish, their service was top-notch.
The team at Unclog NYC LLC was not only prompt in responding to my plumbing emergency but also incredibly professional throughout the entire process. They quickly diagnosed and efficiently resolved the issue, leaving no room for any future concerns.
What sets Unclog NYC LLC apart is their commitment to customer satisfaction. They took the time to explain the problem and the solution in a way that was easy to understand, which I truly appreciated.
If you're in need of plumbing services in New York, I highly recommend Unclog NYC LLC. Their expertise, reliability, and dedication to their customers make them a top choice. I'll definitely be calling them for any future plumbing needs. Thank you, Unclog NYC LLC!
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Tao Zhang
Oct 11, 2023
★★★★★5.0
Kells is responsive and professional. I had a running toilet. I contacted the company around noon. They sent Kells in 20 minutes, who fixed the issue same day.
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ROXANA RODRIGUEZ
Oct 16, 2024
★★★★★5.0
Top-notch service! Promt response,professional technicians, and fair pricing.I highly recommend this plumbing company for any residential needs “.
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Michael Lanferman
Oct 16, 2024
★★★★★5.0
These guys arrived quickly on a late day call, and took no time to solve the problem. I highly recommend
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Dwayne Munro
Nov 6, 2024
★★★★★5.0
I had a very bad clog in my sink black water was over flowing every time I turned on my washing machine. I made a call and a plumber arrived in 15 minutes opened up the pipe under the sink and after 3 minutes of snaking a huge ball of hair and dirt came out and everything went back to normal! I highly recommend Unclog NYC if your having drain issues!!
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Persifany Paul
Dec 3, 2024
★★★★★5.0
"I had a fantastic experience with Unclog NYC! They responded quickly to my call and fixed a major water meter issue at my property. The team was professional, efficient, and left everything clean after completing the job. Their pricing was transparent, and they explained every step of the process clearly. I highly recommend them for any plumbing needs. They were truly reliable and skilled professionals!"
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Sam Rossi
May 12, 2025
★★★★★1.0
Updated review (see screenshot for original):
A group of techs came to work on the issues I was told about the first night with the water heater. They worked on the water heater for several hours, and by the end of the day, they had not resolved the issues and the water for the entire house had been shut off. They claimed that part of the delay was having to run out to get replacement parts, and they blamed the system itself for being put together improperly.
Although I was told it would only take a couple of hours to fix when the returned the next day, they were here for over six hours, and they had to run out to get parts again. Several t...Updated review (see screenshot for original):
A group of techs came to work on the issues I was told about the first night with the water heater. They worked on the water heater for several hours, and by the end of the day, they had not resolved the issues and the water for the entire house had been shut off. They claimed that part of the delay was having to run out to get replacement parts, and they blamed the system itself for being put together improperly.
Although I was told it would only take a couple of hours to fix when the returned the next day, they were here for over six hours, and they had to run out to get parts again. Several times throughout the day they said that the work was less than hour hour from completion, but the work took at least three hours after the first time they said that.
The next time we tried to use the shower upstairs, my wife found out that there was no hot water there. We verified that we were able to run hot water downstairs, but the upstairs bathroom sink and shower would only run cold water. I contacted Unclog NYC to ask when they could get this fixed, and they said they would discuss with their staff the next morning and to "have a good night", ending the conversation.
The next morning, they texted me a little before 7 AM to ask if someone could come over. I responded yes within five minutes and asked to confirm whether this would be covered by warranty, which they confirmed. I didn't hear anything back for over an hour, at which point after reaching out again to ask they said the tech would arrive by 10:30 AM. The tech arrived at 10:45 AM and upon inspection said the issue was the water pressure being low and increased it. However, after they left I realized that while hot water was restored upstairs, the water pressure for the hot water was essentially entirely gone throughout the house (even where the hot water had worked before the tech had come that morning). When contacting them again, I was told that they needed to obtain additonal parts again but expected it could be fixed the same day, so I said that I would be waiting to hear back from them. After eight and a half hours, I texted them again to ask for an update on the timeline for the work, and after receiving no response, I called them and asked directly. Half an hour later, I got a call back saying that it was not going to get done that night because the parts weren't available, and they wanted to come back the next morning. I expressed my frustration at having waited around nine hours without being told their tech had already determined much earlier that they wouldn't be able to fix the issue the same night, but they said that I shouldn't have expected them to reach out to me about it.
Overall, I have pretty much no confidence in Unclog NYC's ability to communicate timelines professionally, and due to the work extending repeatedly to account for issues they claimed were preexisting, it's unclear to me whether they actually have improved the situation or made things worse. Even if they're actually correct about the issues being preexisting, I'd still rather hire someone who I can expect to be accurate about when they'll arrive and how long they'll remain here when they arrive, so I would strongly recommend against hiring them for future work on this basis alone.
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Shlome Teitelbaum
Aug 18, 2025
★★★★★5.0
The office responded promptly, and the service was provided within an hours. Our plumber, Kells, is exceptionally professional and courteous. He provided a quote before commencing any work. We greatly value clear communication in any repair situation. He also ensured the area was cleaned after the toilet issue, which was much appreciated. The problem was resolved, and we would certainly use their services again, specifically requesting Kells. Thank you for your outstanding service!
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