TTS Auto Service is a family-owned and operated auto repair business serving the Charlotte, NC area since 1975. The business offers a wide range of automotive repair and maintenance services including oil changes, engine repair, transmission repair, brake repair, tire service, electrical service, and scheduled maintenance. TTS Auto Service also provides specialized services such as fleet service, heating and air conditioning repair, steering and suspension work, and engine diagnostics. TTS Auto Service is lists its service mechanics, reasonable pricing, and reliable, professional service.
Great shop with honest and helpful people working there. I was quoted $1,500 to get a new fuel pump from another shop and when I took my car to TTS, they found that the issue was not fuel related and was actually just a dirty throttle body. After this maintenance, my car was running great again for much lower than I was quoted at other shops. They have helped me many times and if the problem is a $5 part, they will tell you that. They are honest and good people, which is why they are my favorite shop to go to now.
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Kerry Provance
Dec 25, 2025
★★★★★5.0
Today, Friday, December 19th, 2025, was my 2nd visit to TTS. I took my Promaster City in for an appointment to get it inspected and the oil changed. I met both D. J. and Brandon, the owners. D.J. checked me in and shortly began to work on my vehicle. I had asked if he'd allow me to come out to the shop and look under my vehicle and he did. He pointed out a dented oil pan but assured me it was not anything to be worried about. I looked at the undercarriage of my vehicle. I like to be familiar with my cars. I did this in September when I had my other vehicle in there for the same services. D.J. also pointed out that the oil filter was not as ti...Today, Friday, December 19th, 2025, was my 2nd visit to TTS. I took my Promaster City in for an appointment to get it inspected and the oil changed. I met both D. J. and Brandon, the owners. D.J. checked me in and shortly began to work on my vehicle. I had asked if he'd allow me to come out to the shop and look under my vehicle and he did. He pointed out a dented oil pan but assured me it was not anything to be worried about. I looked at the undercarriage of my vehicle. I like to be familiar with my cars. I did this in September when I had my other vehicle in there for the same services. D.J. also pointed out that the oil filter was not as tight as it should be. He installed the new one tightly. He also did a State Inspection but my vehicle failed because I had just installed a new battery and the vehicle had not been driven enough in varying driving conditions to establish baseline codes and settings for a proper emissions inspection. So, I have to return for a fifteen minute reinspect. Not a problem. I'd like to say that I am very impressed with professionalism of the TTS service team, both in the shop and at the desk. Justin, D.J. and Brandon have all treated me with respect and as a valued customer. Their prices are affordable and they do top quality work. I'm glad I have found a capable and reasonable location to take my vehicles to for service and repair work. My former shop closed its doors. I appreciate TTS doing great work and getting the job done right the first time. They don't try to "push" or upsell services that you don't need or haven't requested. They will tell you if they see something that needs attention. That's just what I was looking for in a replacement shop. My son needs a dependable, quality shop and I know just the place I'm going to recommend to him. Oh, I should mention, D.J. also aired up my tires to my request and topped off my fluids under the hood. Excellent service! As I paid my ticket I had a few questions about some other routine maintenance items for my vehicles and Justin had the answers. He's great. Super friendly. And there's coffee if you want it. I definitely recommend TTS. The shop area is clean and orderly and so is the waiting area. A+ 4 TTS!
UPDATE: 12-22-2025 I needed to take my van back in for a reinspect so I gave TTS a call monday morning for availability. Justin offered a time that afternoon and I accepted. I arrived early to my appointment and to my surprise, they got the van reinspected and I was out the door even before my original appointment time. Excellent service! And that's what this shop is all about, service and quality. That's been my experience to date. My thanks to Justin, D.J. & Brandon for great customer care. I'll be seeing you soon for more car care. A+
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Daniel Winkels
Nov 19, 2024
★★★★★5.0
Great service! I needed a car inspection, and was able to get in and out pretty quickly.
The waiting room area was also clean and comfortable. There wasn’t a restroom in the waiting area, but they allowed me to use the employee restroom (so don’t hesitate to ask!)
They seem to have an efficient and no-nonsense operation. I learned that the business is run by two brothers. They’re owner-operators and they inherited the business from their grandfather. With how orderly and efficient everything was, I could tell that they take great pride in their work and in their business overall.
I’ll definitely be back!
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_Q
Feb 26, 2026
★★★★★5.0
Never trusted a mechanic more. Been visiting this shop for years and always had a pleasant experience with a good price tag and a quick turn around. One of their lead mechs spent years at Honda and he’s always had the answers for any noise problem or trouble i run into. Here’s to hitting 300k in 226
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