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Tru-Cut Lawn & Landscape Services is a landscaping business serving Eau Claire, WI, and nearby communities including Mondovi, Chippewa Falls, Menomonie, and Durand. Established in 1994, Tru-Cut Lawn & Landscape Services provides core services such as landscaping, hardscaping, irrigation system installation and maintenance, and comprehensive lawn maintenance including mowing, trimming, fertilization, weed control, aeration, and seasonal cleanups. The locally owned and operated company features experienced professionals who do not use subcontractors and offer customized landscape designs.
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Terrible customer service. Didnt show up when they said they would, didn't return multiple phone calls from myself or my husband. Only time I got a call was when he wanted his payment. This is just the tip of our issues with them...but won't go into detail here. Again - terrible customer service...doesn't care about the customer or end result, just his money!
Rented a U-Haul here and then spent two months getting the corporate office to refund all the extra charges this place tacked on after I dropped it off. They charged me for nearly 150 miles I didn't drive, an extra day of rental, and fuel that I replaced before returning. No one was there when I picked it up and no one was there where I dropped it off. So you're on your own with this place when it comes to the rental trucks - make sure you take photos of the rental's odometer and fuel level before and after the rental. Or better yet - rent something from someone else because U-Haul's regional staff were just as difficult (or should I say, abs... Rented a U-Haul here and then spent two months getting the corporate office to refund all the extra charges this place tacked on after I dropped it off. They charged me for nearly 150 miles I didn't drive, an extra day of rental, and fuel that I replaced before returning. No one was there when I picked it up and no one was there where I dropped it off. So you're on your own with this place when it comes to the rental trucks - make sure you take photos of the rental's odometer and fuel level before and after the rental. Or better yet - rent something from someone else because U-Haul's regional staff were just as difficult (or should I say, absent) as this place.! Gotta love a local business that treats locals so poorly - recipe for failure!
Guy steals your stuff and keeps it and says he'll bring it back and takes 2 months to get it back. if you rent equipment do not rent to this guy because he will pay for 4 hours and keep it for months. Guy is a dirt-bag.
Rented a U-haul from this location. First the directions took us to an abounded warehouse. After finally finding the location the owner put a sign on the door saying that they are closed today. I was able to rent the U-haul and pay online. So after 30 mins of driving around trying to find the location I had to call and get a refund and now have to spend more money to move in one trip! Very disappointed and unqualified customer service. There needs to be compensation for this ridiculous adventure.
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