Tough Traveler Ltd is a luggage and backpack manufacturer serving Schenectady, New York, and beyond. Established in 1970, Tough Traveler Ltd specializes in handcrafted, ultra-durable travel gear made in the USA. The product range includes rolling carry-on luggage, backpacks for adults and kids, dog carrier backpacks, duffel bags, garment bags, and various travel accessories. Tough Traveler Ltd operates a factory store in Schenectady, NY, offering in-person shopping and factory tours by request. Tough Traveler Ltd also provides repair services for damaged products, supporting long-term use and sustainability. The business has been recognized in Business Traveler Magazine and represented New York at the White House 'Made in America' Showcase.
Mobile Phone Repair
Services
Services and categories listed for this business.
Mobile Phone RepairMade in USA LuggageBackpacks (Adult, Kids, Hiking, Dog Carrier)Rolling Carry-On LuggageDuffel BagsGarment BagsTravel KitsComputer BackpacksSmall Bags & PouchesShoulder Bags & PursesWaistpacks & Cross-Body BagsRepair Services
Tough Traveler Ltd is located at 1012 State Street, Schenectady, New York 12307.
What types of products does Tough Traveler Ltd offer?+
Tough Traveler Ltd offers Made in USA luggage, backpacks including dog carrier backpacks, rolling carry-on luggage, duffel bags, garment bags, travel kits, and various small bags and pouches.
Are Tough Traveler products made in the USA?+
Tough Traveler Ltd Yes, all Tough Traveler products are handcrafted and made in the USA, specifically in New York.
Good friend of mine referred me to this company.
I've had little pouches and cross body bags from them over the years, finally decided to get a slightly altered version of their standard Sidekick with some padding and a unique yellow version of their normal small tag. Umber called me personally to make sure all the details I wanted were logged and kept me informed with photos as the bag was being made. Quality after it arrived was immaculate and hard wearing.
Great company, good products, caring people.
A
A C
Jan 19, 2026
★★★★★5.0
I own 4 of their products and have gifted their products to others. Not one single problem, and I tear through gear typically. Most backpacks last maybe a year, my original tough traveler has lasted 5 and still going strong.
It's not always the most trendy looking, but their stuff is built like a tank and will last a lifetime.
A
Alexandra Schmidt
Oct 14, 2025
★★★★★5.0
I just returned from a trip by air with my new Flight-Com laptop bag which is a convertible backpack/shoulder/handle carry-on bag.
It is so, so well made and designed.
Every detail that could make it more convenient--hardware, double zippers, a pocket for backpack straps, etc.--was thought of.
Every star you have available, that's how many stars I'd give this bag. So worth the price!
[
[SAMPLE TEXT HERE]
Dec 13, 2025
★★★★★5.0
These are real people making real bags in the USA, not a faceless overseas manufacturer. Even better, their phone number, is literally stitched onto many of their products. That kind of transparency and accountability is almost unheard of today. Before placing my order, I actually called Tough Traveler with a question about one of the backpacks. A real person answered, took time to physically check the product, and gave me a thoughtful, honest answer. That interaction gave me immediate confidence in the brand.
One of my first purchases was a compact faux-leather (vinyl) backpack. I initially wondered whether it leaned more toward a women’s s...These are real people making real bags in the USA, not a faceless overseas manufacturer. Even better, their phone number, is literally stitched onto many of their products. That kind of transparency and accountability is almost unheard of today. Before placing my order, I actually called Tough Traveler with a question about one of the backpacks. A real person answered, took time to physically check the product, and gave me a thoughtful, honest answer. That interaction gave me immediate confidence in the brand.
One of my first purchases was a compact faux-leather (vinyl) backpack. I initially wondered whether it leaned more toward a women’s style, but once it arrived, that concern vanished. Despite its smaller ~9-liter size, it looks great when worn and feels incredibly solid. The vinyl material is thick, supple, and clearly built for long-term use. This is not flimsy “fashion” material, it feels like something designed to last for decades. The layout is simple and storage-focused, which I personally prefer. I must note the front compartment on the Faux leather 9 Liter Backpack can only accommodate credit/business cards making perfect for church to tote around gospel tracts, but not so great for EDC. It would be though if it was RFID blocking, but then again one of their Fanny packs would be safer for this POU.
I also purchased several document pouches, and they deserve special recognition. These are thin, flexible, and surprisingly spacious. They protect documents and books without adding bulk, and they integrate perfectly into backpacks and messenger bags. I actually prefer using high-quality external pouches like these rather than relying on built-in zippers on expensive items, if a pouch ever wears out, you replace the pouch, not what’s inside it. That’s practical design done right. I store my Schuyler Quintel in one. An interesting idea would be if they made pouches specifically for Bibles. Facebook has groups where people buy and sell Bibles, and I used to be a very active member in them, alls to say, I have a feeling they’d sell.
For everyday work use, I picked up another Tough Traveler backpack, and it has become my primary daily bag. It comfortably accommodates a tablet, which I use to carry my Pitt Minion Bible in the tablet compartment, and the main compartment perfectly fits a 5.11 rubber lunchbox for bringing food to and from the work truck. The front compartment has just the right amount of space for a baseball cap and my Blue Parrott headset, along with a few other small essentials. Even when fully loaded, the backpack remains comfortable, well balanced, and never feels bulky or awkward. It’s a practical, thoughtfully designed bag that sees constant use.
I also use one of Tough Traveler’s messenger bags, which I believe is made from their vinyl synthetic material, and it is impressively tough. The main compartment easily accommodates a 32-fluid-ounce Nalgene military-style canteen, along with a Maxpedition pocket organizer for notebooks and small tools. It also fits a high-quality one-inch binder, the kind with reinforced rubber at the hinge, perfectly in the second upright compartment. The bag feels extremely durable, well structured, and clearly built for real daily use rather than occasional carry. It’s super compact. If you look at another review I did here on Google for 5.11, you’ll see the messenger bag I was using when I was first hired, but this Tough Traveler one blows it out of the water. It’s super space efficient, and can be cleaned easily, something that second-hand Timbuktu bag can’t compete with.
What truly sets Tough Traveler apart is their design philosophy. They use rugged materials like Cordura and heavy backpacking-grade nylon, but the aesthetic is clean, classic, and unmistakably civilian. You get serious durability without the overly tactical or militarized look. It’s timeless, functional, and practical, bags that work just as well today as they will years from now.
Even at full price, Tough Traveler products are worth the money. At a discount, they’re an incredible value.
R
Richard New Earth
Dec 22, 2025
★★★★★5.0
Tough Traveller stands behind their products to the fullest. Their repair shop did an excellent job of restoring my luggage after many years of use.
I highly recommend Tough Traveller products!
Want to leave a review?
Sign in to share your experience with this business.
Because this profile is not managed on RepairHit, the business may not respond directly to quote requests.
RepairHit can help connect you with other claimed local professionals who may be able to help.
Request a Quote
Tell Tough Traveler Ltd what you need. Add a photo if it helps explain the job.
Thank you. No quote request was submitted.
RepairHit Support
Need help with a claim, listing, or account?