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The Pipe Boss is a plumbing and sewer repair business based in Winston-Salem, North Carolina, serving the wider Triad area and all of North Carolina. The Pipe Boss specializes in trenchless sewer repair techniques, including no-dig pipe lining and camera inspections, to diagnose and fix sewer and drain problems with minimal disruption. The Pipe Boss serves both residential and commercial clients, focusing on repairing sewer lines from the inside to avoid unnecessary digging and property damage. Repairs are designed to last over 50 years and come with a 10-year service details.
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I have had several companies out to clean my main drain line to the septic tank. My downstairs toilet still was draining very slowly. There was a positive change after The Pipe Boss cleaned the line. Once the CIPP liner was put in everything was draining so much better. They were professional, informative and kind. Thanks so much for a job well done!
I owe Will and Kim with Pipe Boss my sanity. They have helped us more than once and are always responsive, kind, professional, and knowledgable. They tell me what is going on and take care of it for a good price. From my understanding they have a ton of experience so they know what they are talking about.
Will and his entire family made this the most enjoyable sewage experience possible! Our troubles started with a backed up drain which led to a weekend plumber visit to get the water to start draining. We had a root ball in the sewage line outside of our house. We asked for estimates both from traditional-only plumbing companies and from companies that also do trenchless / cure in place piping repairs. The highest estimate we received was from a traditional-only company and it was almost three times higher than the estimate we received from The Pipe Boss. That high estimate was for trenching about 50 feet and did not include re-installation... Will and his entire family made this the most enjoyable sewage experience possible! Our troubles started with a backed up drain which led to a weekend plumber visit to get the water to start draining. We had a root ball in the sewage line outside of our house. We asked for estimates both from traditional-only plumbing companies and from companies that also do trenchless / cure in place piping repairs. The highest estimate we received was from a traditional-only company and it was almost three times higher than the estimate we received from The Pipe Boss. That high estimate was for trenching about 50 feet and did not include re-installation of the basement flooring nor anything other than a cold patch to the driveway. Trenchless pipe repair quickly became not only the least expensive option, it was also the most logical solution because of the lack of cosmetic issues. We chose The Pipe Boss because it was just the right feeling. From start to finish, everyone was professional and friendly. As the work was progressing, it was evident that each family member knew what role they had on the Team. It was also evident how knowledgeable each person was on the entire process and each others roles. The Pipe Boss came when they said they would come and came prepared to complete the job. The did so even when the original plan did not survive first contact with the less than stellar installation of the original sewer line (cast iron pipes not in alignment and never glued PVC fittings). Overall we would not hesitate to recommend The Pipe Boss for any of their services. We are supremely satisfied customers!
My wife and I welcomed all our family back to our home for Christmas and New Year's Day this year, and spent the entire time from Christmas to January 2nd dealing with a main line (whole house) sewage line clog. This meant running to McDonald's or Chick-fil-A to use their bathrooms anytime one of us needed, grabbing showers at the Y, etc. for almost a week. No cooking or washing of dishes. Throughout we were using a local reputable plummer who snaked our house through two toilet holes, a cleanout, and who installed a two-way cleanout about 5 feet from our house in the back yard. While helpful diagnostically (perhaps) by eliminating possib... My wife and I welcomed all our family back to our home for Christmas and New Year's Day this year, and spent the entire time from Christmas to January 2nd dealing with a main line (whole house) sewage line clog. This meant running to McDonald's or Chick-fil-A to use their bathrooms anytime one of us needed, grabbing showers at the Y, etc. for almost a week. No cooking or washing of dishes. Throughout we were using a local reputable plummer who snaked our house through two toilet holes, a cleanout, and who installed a two-way cleanout about 5 feet from our house in the back yard. While helpful diagnostically (perhaps) by eliminating possible sources of our problems, none of these expensive efforts netted a solution, and we were being faced with a new $1300 choice from the plumber to bring in a two man crew with a jetter. I called another plumber to see if it could be done cheaper, and then someone at Ace Hardware recommended I call The Pipe Boss. I am so glad I did. They were at my house within 30 minutes of the call, and ran a camera which mapped the sewer line from our house to the street. And, in fact, the source of the problem was not in our house. It was a city drainage problem. Will called the city and got the right folk on the phone, and they promised to come out this evening to fix the problem. He and his wife's expertise and experience were obvious, and greatly appreciated. And, I have no doubt he saved me well over $1000. I should have called him sooner.
These guys are incredible! I’ve live in an old house with Orangeburg that had completely collapsed and Pipe Boss was able to fix the whole thing in a day (without digging up the driveway or the yard). 2 other vendors told us we weren’t eligible for a cured In place pipe installation but Pipe Boss was able to do it with no problem. Super friendly, professional, and communicative as well, I can’t recommend them enough!
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