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The Mac Guy, LLC is a Macintosh computer repair and consulting business serving Salem, Oregon. The Mac Guy, LLC provides core services including Mac repair, screen replacement, battery replacement, data recovery, and malware protection. The business also offers consulting and training services tailored to Apple computers. Diagnostics are free, and charges apply only if the repair improves the situation. The business has been serving customers since 2007 and emphasizes a customer-first approach with a commitment to stand behind its work.
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My Mac has always been on the slow side, but recently so slow that it was unusable. Brant diagnosed the issue remotely, set 2 appointments to come do the work and the results are fantastic, at a reasonable price. (Faster than when I bought it new.) Brant is very knowledgeable, reasonably priced, and friendly. I definitely recommend reaching out to him if you are having issues with your Mac.
Brant was able to do a adware removal via remote assist and it was quick and complete. He connected with me promptly after I requested his assistance. I would recommend his work.
Brant's expertise is exceptional, and he explained things to me that I could understand that were logical and reasonable. I trust his recommendations from his experience in the consumer market. Brant is also pleasant yet professional. I came away from our appointment today feeling relieved and somehow empowered to go forward. I know I will always get great support and service for any future requests. It doesn't get any better than this all around! And yes, I am a PC and Android user. Well done!
Highly recommend! Brant has a special gift not only for Mac repair but also for explaining his though process in a way that is neither overly technical nor demeaning to the client. I left my appointment with both a functional laptop and a plan to prevent the issue from happening again.
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