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The Computer Man, Div. of Monitec, Inc. is an IT services business serving Johnson City, NY. The Computer Man provides a range of core services including computer repairs, upgrades, sales of new and used computers, and networking solutions. The business also offers managed IT services such as managed antivirus and anti-spam services, preventative maintenance, computer backup and recovery, custom computer builds, and professional IT consulting. The Computer Man focuses on creating fully connected systems to support business operations and technology needs. The business operates from 140 Harry L. Drive, Johnson City, NY, and has been serving the Greater Binghamton area with experienced computer professionals.
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Customer service was excellent. Joe technology-wise was interesting to talk to. The team for a reasonable cost prepared an external drive that contained all my files from my filled up drive on my dead workstation. In the past I would drive up to Syracuse for Microsoft to help. I’m relieved that there is a local competent store.
Thoroughly helpful and reasonably priced! Highly recommend!
I brought my computer because they had good reviews from years ago. However, they charged me $300 after paying half the initial repair fee to fix my computer (it would've been more efficient just to buy another laptop). Darling Joe's response to my pricing confusion was to inform me how scary 8% tax can be. After one month and a week (literally went across the world and came back in this time), I was told I could pick up my computer, but there was still damage to the front screen and side (glue on my computer screen)?? Joe said he was not aware the screen detached, as if he did not check his work before returning it, but told me I could bring... I brought my computer because they had good reviews from years ago. However, they charged me $300 after paying half the initial repair fee to fix my computer (it would've been more efficient just to buy another laptop). Darling Joe's response to my pricing confusion was to inform me how scary 8% tax can be. After one month and a week (literally went across the world and came back in this time), I was told I could pick up my computer, but there was still damage to the front screen and side (glue on my computer screen)?? Joe said he was not aware the screen detached, as if he did not check his work before returning it, but told me I could bring my computer back for free as if that made sense. I can only explain this as child's play. I miss when people took pride in their work. I would refer you to Best Buy for another laptop. Thanks Joe!
In a world of Big Box everything that kills off Main Street retail, this is as close as you will get to that small town retail experience. The people at Johnson City Computer Man are local, honest and professional. I trust in their integrity. They have provided the solutions to my computer problems whenever I have sought out their assistance.
More In depth review coming later but just had The Computer Man replace a dead desktop. I chose them because of reviews like this. Mary, Joe, Trung very friendly. GREAT communicators! Built me a computer with my needs. Price was right. Keeping it local, 5 stars!!! Edit- Really enjoying this PC. Much faster with new to me i5. Glad I chose The Computer Man!
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