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Technology Associates, Inc. - Apple Authorized Service Center is an Authorized Apple Service Provider located in Iowa City, Iowa. The business specializes in repair services for Apple products including iPhones, iPads, Mac desktops and laptops, Apple Watch, Apple TV, and other Apple devices. Technology Associates, Inc. ensures repairs maintain the device service details status by adhering to Apple’s authorized repair policies and refuses service on devices with unauthorized modifications. Services include screen repairs, battery replacements, software installation, diagnostics, and data transfer. The business provides support for device backup, Apple ID management, and troubleshooting unresponsive devices. Customers are advised to back up Technology Associates, Inc. - Apple Authorized Service Center's devices and disable Find My Device before repair appointments.
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I brought in a phone to get its back glass repaired, they were very quick and detailed with the process. During the fix, I was informed the screen got scratched and he offered to settle the damage himself even with small preexisting scratches that he could have instead blamed me for. Very honest and great customer service!
They were very kind and attentive, and the service was excellent. Everything was handled professionally and efficiently. I would definitely recommend them to others.
I took a 2016 MacBook Pro here with the dreaded keyboard and sudden battery issue. They understood that this was my production machine and that I was using an even older backup laptop until I got my computer back. I scheduled an appointment for a Monday drop off, and picked it up Mid-day Tuesday (the next day)! I wasted time at a big box store, when I should have gone here directly! Customer service was great and the computer is fixed! The only negative I see is parking. Thanks to all that helped!!!
I regret using them. In the future I am only going to work directly with Apple on any repairs. Edit: I spoke with the owner and told him how unhappy I was. I called Apple and told them how unhappy I was with Technology Associates. It seemed to me that once I had Technology Associates do the repair Apple could not interfere with his decisions on how to repair my computer. The owner of Technology Associates did nothing to try and work with me even though he knew I was furious. I will never use them for any repair. I'll ship my computer to Apple or drive to Des Moines to get the work done there at the closest Apple Store.
Superb experience with an IPhone 11 Pro Max battery replacement in 2026. I originally had an appt with Best Buy for this battery replacement, but they said my phone was “too vintage” even though it receives up to date updates. Apple suggested Technology Associates, which is a smaller Apple official repair shop in Iowa City. Craig took care of me, and was on top of securing an actual Apple official battery directly from Apple. He even kept my original tempered screen on, which is super impressive work, from myself who is familiar with tech work. I without question would come back here for any Apple needs for repair, and would recommend Crai... Superb experience with an IPhone 11 Pro Max battery replacement in 2026. I originally had an appt with Best Buy for this battery replacement, but they said my phone was “too vintage” even though it receives up to date updates. Apple suggested Technology Associates, which is a smaller Apple official repair shop in Iowa City. Craig took care of me, and was on top of securing an actual Apple official battery directly from Apple. He even kept my original tempered screen on, which is super impressive work, from myself who is familiar with tech work. I without question would come back here for any Apple needs for repair, and would recommend Craig to anyone.
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