Ryan Mays
Very friendly people that helped me.
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TechCyte Apple & Dell Authorized Service Center is a full-service technology repair business serving Ames, IA. TechCyte provides core services including Apple iPhone repair, computer repair and diagnostics, and technology trade-in. TechCyte features Apple-trained technicians using genuine parts for iPhone repairs and supports software installation, data transfer, backup, and restore services. The business highlights specialized services such as internal and external cleaning, memory and peripheral installation, and supports both Windows and MacOS platforms.
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Very friendly people that helped me.
Had a great experience with the bookstore. I just don’t understand why they don’t have the parts on hand and I have to wait a week for them to order the parts.
Very helpful, friendly, and passionate team members. Great for repair for Apple and Dell devices and conveniently located on campus!
I have never had a worse experience with a "repair service". I turned in my laptop with a minor keyboard issue, I had a workaround but figured I might as well get it fixed and cleaned. For one, it took them over a week to even ask for my PIN to begin diagnostics and then things spiraled. First they lost all the data on my SSD and claimed it needed to be replaced due to corrosion, then they said my screen wouldn't work, then my battery wouldn't work, and now finally my motherboard is apparently non functional as well... Keep in mind, they replaced my in warranty motherboard with a refurbished one rather than a new part after I had issues a few... I have never had a worse experience with a "repair service". I turned in my laptop with a minor keyboard issue, I had a workaround but figured I might as well get it fixed and cleaned. For one, it took them over a week to even ask for my PIN to begin diagnostics and then things spiraled. First they lost all the data on my SSD and claimed it needed to be replaced due to corrosion, then they said my screen wouldn't work, then my battery wouldn't work, and now finally my motherboard is apparently non functional as well... Keep in mind, they replaced my in warranty motherboard with a refurbished one rather than a new part after I had issues a few years ago. So now, because I trusted them to clean and repair my keyboard, I'm $2,000 down the drain with no computer for my senior year... absolutely ridiculous, will never be visiting TechCyte again, go to BestBuy, they have genuine experts.
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