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About this business
Tech Team is an IT services business serving Saint Joseph, MO and Joplin, MO. Tech Team provides Managed IT, Co-Managed IT, and Cybersecurity services designed for businesses at any stage of growth. Tech Team offers unlimited support, network management, help desk and ticketing, cybersecurity and compliance solutions, and vendor assistance. Tech Team supports healthcare, manufacturing, nonprofit, and other industries with specialized IT solutions.
We have experienced ongoing issues since hiring Tech Team for services beyond a basic firewall. After giving them a second chance, the problems continued and ultimately caused delays in caring for our patients.
We encountered repeated firewall issues, billing concerns, and a lack of professionalism from the owner. When problems occurred that required their assistance, we were still charged $150 per hour to resolve issues they had caused.
There are a couple of employees who were pleasant and helpful, which is the only reason for the 2-star rating. However, Tech Team would greatly benefit from re-evaluating how they support and communicate wit...We have experienced ongoing issues since hiring Tech Team for services beyond a basic firewall. After giving them a second chance, the problems continued and ultimately caused delays in caring for our patients.
We encountered repeated firewall issues, billing concerns, and a lack of professionalism from the owner. When problems occurred that required their assistance, we were still charged $150 per hour to resolve issues they had caused.
There are a couple of employees who were pleasant and helpful, which is the only reason for the 2-star rating. However, Tech Team would greatly benefit from re-evaluating how they support and communicate with small business clients.
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gordon ide
Oct 14, 2025
★★★★★5.0
great experience, solved my log in problem quickly. Now I'm able to get back to work.
Thanks
L
Lisa Ashford
Mar 26, 2025
★★★★★5.0
Absolutely love the consistently great service we get from Tech Team! They've been a lifesaver for our small business time and time again. Highly recommend!
K
Kendra Henderson
Mar 19, 2025
★★★★★5.0
In 2017 our company began using Tech Team for basic services; however, we were so impressed with their IT support that soon after that we added managed security as well! The entire team is knowledgeable, professional, and friendly. I highly recommend Tech Team to support and manage your technology!
B
Brian Nikodim
Mar 16, 2022
★★★★★5.0
Tech Team has been very helpful on multiple projects for us, I would recommend giving them a call for any of your business needs.
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