Steven C
I contacted Swift after exploring other neighborhood recommended repair outlets that frankly did not seem easy to work with. First, those were difficult to contact but Swift took my message and returned my call. I asked if they repaired a kitchen aid wall oven/microwave, they looked it up and gave me an answer on the phone. Most importantly I asked if they could give me an estimate for what I thought was wrong and they did. All of the others would not and said we need to see the job which required a fee. I wanted to know if the ballpark price was worth it vs a new one. This was the clincher for me knowing repair was worth taking a chanc... I contacted Swift after exploring other neighborhood recommended repair outlets that frankly did not seem easy to work with. First, those were difficult to contact but Swift took my message and returned my call. I asked if they repaired a kitchen aid wall oven/microwave, they looked it up and gave me an answer on the phone. Most importantly I asked if they could give me an estimate for what I thought was wrong and they did. All of the others would not and said we need to see the job which required a fee. I wanted to know if the ballpark price was worth it vs a new one. This was the clincher for me knowing repair was worth taking a chance on. They set me up with an appt. right away and Vlad showed up right on time. He was knowable, cordial and took me through everything that was needed. The price was a fair one so I let him fix it. He was able to secure the parts same day for the repair and I’m happy to say all seems to be working well and we are ready for the holidays without the hassle of buying a very expensive replacement unit. Highly recommend this company.