Susan Eisen Fine Jewelry & Watches

I had such a wonderful experience at Susan Eisen Fine Jewelry. From the moment I walked in, I was greeted with warmth and professionalism. The staff took the time to really listen to what I was looking for and guided me through different options without ever making me feel rushed or pressured. The quality of their pieces is absolutely stunning—you can tell they put so much care into their craftsmanship. What stood out the most was their attention to detail and how personalized the entire process felt. They went above and beyond to make sure I left with something I truly loved, and I couldn’t be happier with my purchase. If you’re looking fo... Read full review

I had 2 rings re-sized. For one of them because of the metal in the ring it required a more difficult procedure. Susan called me first to explain the issues and asked for my approval to proceed. They were able to do it and it was beautiful. Everyone was extremely professional and courteous. I wouldn’t hesitate to come in again and would recommend them to anyone.

I recently visited for an appraisal and was thoroughly impressed with the excellent service. Susan provided outstanding customer service, taking the time to explain everything in detail. I also had a bracelet repaired, and the quality of the work was exceptional. I highly recommend this business whether you’re looking for beautiful jewelry pieces, need repairs, or want to create a custom piece.