Sure Lock & Key is a locksmith business serving Chicago, IL. Sure Lock & Key provides a wide range of locksmith services including commercial locksmith solutions such as lock installation, repair, rekeying, master key systems, high-security locks, access control systems, and keyless entry systems. The business also offers residential locksmith services, automotive locksmith services including car key duplication, key fob programming, ignition key extraction, and emergency lockout assistance. The business serves both homes and businesses with a focus on security and professional service.
Will not be using their services again. I had a simple bathroom lock that needed to be opened, nothing major. They said $29 for the service call but would refuse to give me a quote for actually opening the door until they saw it in person. I had even offered to send a picture which other local shops were fine with. All in I spent about $230 for a simple thing that took 10 minutes. Had they given me a quote upfront I would have gone to their competitor who quoted me $160 total for the service call and lockout.
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Wealthy Big
Sep 15, 2023
★★★★★5.0
Lost my car key for BMW 545 2011 Call the round no one was able to do it called this company. Great technician by the name of Daniel came out made me and you keep up with in 30 minutes for a good price for a great price. Amazing service highly recommend.
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Megan Johnson
Aug 19, 2025
★★★★★5.0
Super responsive, professional service. Do not hesitate to reach out to them! I had accidentally locked my keys in my car and in no time they were recovered. They kept me updated on when they would get to me and confirmed my location. Smooth and easy process!
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Xangeh
Dec 21, 2025
★★★★★1.0
Was the absolute worst experience I’ve ever had with any company. I spent nearly 700 dollars for a replacement key fob for my Volkswagen and they didn’t even give me the correct key. They gave me this cheap plastic one that not only doesn’t have a key blade, but lacks some buttons and functions the original has. It took them over a week to get the job done, first it was supposed to be the next day, then the day after, and on and on until they eventually did the job. The customer service people are liars as well, they told me they needed a deposit, then they’d do the job and give me a payment plan. Turns out the deposit isn’t even the deposit,...Was the absolute worst experience I’ve ever had with any company. I spent nearly 700 dollars for a replacement key fob for my Volkswagen and they didn’t even give me the correct key. They gave me this cheap plastic one that not only doesn’t have a key blade, but lacks some buttons and functions the original has. It took them over a week to get the job done, first it was supposed to be the next day, then the day after, and on and on until they eventually did the job. The customer service people are liars as well, they told me they needed a deposit, then they’d do the job and give me a payment plan. Turns out the deposit isn’t even the deposit, so I eventually had to wait even longer so I could be able to pay the $700 full price. And this is the type of key I get. I paid $580 for this same service and not only did I get an ACTUAL Volkswagen key but they came and programmed it the same exact day the key arrived. I’m likely going to file a complaint with the ftc as this company basically scammed me. I would NOT recommend getting a key fob done with them.
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