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Stuff Etc is a department consignment store group serving Iowa, including the Waterloo area. Stuff Etc provides consignment retail services, allowing customers to buy and sell a variety of secondhand goods. The business operates multiple store locations across Iowa and offers a platform for customers to consign items for resale. Stuff Etc also provides franchising opportunities for those interested in owning a consignment store. Stuff Etc maintains a corporate office and offers customer support through its website. Stuff Etc is recognized as Iowa’s largest department consignment store group.
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My fiancée and myself came here to drop off clothes and we grabbed some vases for our upcoming wedding. At the checkout, the cashier, Michaela, recommended we check out some of the wedding signage they had as well because we didn’t see it the first time. We went back and bought more items for our wedding in a month. She was so kind and deserves a raise!
I bought a bed frame, and I'm a victim of the false advertising utilized at suffet etc. The bed frame said it came with the rails. Silly me here assumed that I would be receiving a fully functional bed frame that I only had to assemble at home. Upon loading the bed frame I noticed there's no hardware... Imagine my surprise when I ask for hardware and someone comes out with a handful of mismatched bolts. He said that this was all he had and that usually any hardware is attached to the furniture. Since there was no hardware attached to the furniture this was the best he could do. He said it was unfortunate that no one marked that there was not... I bought a bed frame, and I'm a victim of the false advertising utilized at suffet etc. The bed frame said it came with the rails. Silly me here assumed that I would be receiving a fully functional bed frame that I only had to assemble at home. Upon loading the bed frame I noticed there's no hardware... Imagine my surprise when I ask for hardware and someone comes out with a handful of mismatched bolts. He said that this was all he had and that usually any hardware is attached to the furniture. Since there was no hardware attached to the furniture this was the best he could do. He said it was unfortunate that no one marked that there was not hardware included. I said it was unfortunate that they falsely advertised a bed frame and I would like my money back. Stuff etc has a no refund policy, which is a oversight of customer care and undermines a professional business model. The cherry on top was this guy took my receipt and walked away leaving me with a bed frame with no attachments, no receipts, and a terrible taste in my mouth from my service and experience at stuff etc. Since I have had no recourse from their corporation I am turning to you the public of Waterloo. Do not spend money at stuff etc. Do not bring stuff etc stuff to sell.
Stuff is appropriately named. It is full of all sorts of things from clothes to furniture to electronics... babies to elderly. If there is something that you need and have time to look, check here first.
They have reorganized the store. It’s nice. Wish ALL the clearance had a separate section. Not in the same rows as everything else. They have some separation. It’s still improving. Love it!!
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