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Strafford Tire Laroche's Auto Repair And Battery offers engine diagnostics, brake repair, transmission service, and oil change in Dover. Professional car repair services with reliable results. Contact for expert service today.
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I had to get 4 tires replaced unexpectedly and was panicking about the quotes I was getting. I called Strafford Tire and was quoted a great price and they were able to get me in just 2 hours after I called. Everyone was warm and friendly and I loved the family feel of this local business. So appreciative and relieved!
1) They (meaning the owner) told me to come in and they would replace a fuse at no cost, but then ended up charging me $150 for the time researching that the problem was a $2 fuse. 2) They lost the security code to my radio in a pile of papers on the counter, now rendering my radio inoperable. I called 2x and went in once. No offer to fix it. 3) They charged me $50 to change a tire, and didn’t bother to address the low tire pressure light on the dashboard. He was trying to charge me more money because his mechanic was talking to me for a 1/2 hour about Jesus and not working. This place is a hack job! Bare minimum at top price. It too bad beca... 1) They (meaning the owner) told me to come in and they would replace a fuse at no cost, but then ended up charging me $150 for the time researching that the problem was a $2 fuse. 2) They lost the security code to my radio in a pile of papers on the counter, now rendering my radio inoperable. I called 2x and went in once. No offer to fix it. 3) They charged me $50 to change a tire, and didn’t bother to address the low tire pressure light on the dashboard. He was trying to charge me more money because his mechanic was talking to me for a 1/2 hour about Jesus and not working. This place is a hack job! Bare minimum at top price. It too bad because it’s within walking distance and I would have gone here for all my car needs.
This shop is not trustworthy for anything more than a flat tire. I brought my truck in and asked for an estimate. The next day, they called me up and said the work was already done and charged me $750. I had no choice but to pay. Two months later I brought another car in and asked for an estimate. AGAIN they called me back when the work was done and I had no choice but to pay. This time, over the phone they told me it would be $325. I gave them my card number, and when I picked it up, I saw on the receipt that they charged me $396. Both times, I would have opted to not have the work done if they would had given me the quote like they said t... This shop is not trustworthy for anything more than a flat tire. I brought my truck in and asked for an estimate. The next day, they called me up and said the work was already done and charged me $750. I had no choice but to pay. Two months later I brought another car in and asked for an estimate. AGAIN they called me back when the work was done and I had no choice but to pay. This time, over the phone they told me it would be $325. I gave them my card number, and when I picked it up, I saw on the receipt that they charged me $396. Both times, I would have opted to not have the work done if they would had given me the quote like they said they would and like they legally are required to do.
we brought our car in to get the brake fluid looked at because it wasn’t holding the fluids. the shop did not once call us to let us know the part they needed was out of stock. they didn’t even call to inform us that our vehicle was ready to be picked up. we went there two days later to see what was going on. it wasn’t until then he told us it was going to be $280 and that the part he needed to fix our vehicle was out of stock. he then proceeded to tell us he had to hand make the part for our vehicle. is this even a good judgment call for a licensed mechanic and a business owner ? i know not. i highly advise to think twice before going to th... we brought our car in to get the brake fluid looked at because it wasn’t holding the fluids. the shop did not once call us to let us know the part they needed was out of stock. they didn’t even call to inform us that our vehicle was ready to be picked up. we went there two days later to see what was going on. it wasn’t until then he told us it was going to be $280 and that the part he needed to fix our vehicle was out of stock. he then proceeded to tell us he had to hand make the part for our vehicle. is this even a good judgment call for a licensed mechanic and a business owner ? i know not. i highly advise to think twice before going to this shop.
i give one star i would like to give less my friend and her daughter along with her daughters baby boy they were quoted a price and when they picked up the car he added 40 dollars to the quoted price my friend told them that the quoted price was all they had but the owner didnt care and. he started bellitling these two mothers and calling them welfare mothers who does that and expects their business to go on favorably i definately wouldnt if you dont want money removed from you wallet and you dont want to be called unprofesionaly stay away from this establishment
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